FAQs

Do you guys have physical store? 

yes ! 11301 lakeline blvd austin tx 78717 (inside hmart) we do offer a lot more selections in our physical store so come visit ! 

why is your store name Tori ?

tori(도토리) means acorn in Korean, this is our family small business, and all our family members are short (but strong!) . Another reason , we came to Texas, and we love cute stationery items, anime, kpop and such. But we could not find any store that offer good selections. So we were like squirrels searching for acorns in texas mountain . We figured there must be a lot of people like us trying to find acorn like squirrels so we named our store Tori 

shipping time? fee? 

Instead of charging every item per weight, we offer flat shipping&handling rate of 8.99 per very shipment . There is a way you can take advantage of this flat rate. Call your friends and family and let them know you're about to order, we all know you have friends who are interested in kpop/anime/kawaii stuff. So grab everyone's wish and ship them together ! 

we ship as soon as we get the order, but shipping time will vary depending on our carriers. (mostly 2-7 days) 

Please be patient with us ^^; 

are all the kpop albums official ? do they count on chart? 

abosolutely ! they are all official, and they do count on all the major album charts. 

do you ship to overseas?

unfortunately we only ship to US